Marsha Pokorny

Senior Managing Consultant

t. 703-714-1324

Marsha Pokorny

Senior Managing Consultant

Ms. Pokorny is a Senior Managing Consultant at The Commpliance Group.

With thirty-seven (37) years of telecommunications experience, Marsha brings an extensive and diverse background to The Commpliance Group’s clients as the firm’s FCC and ETC licensing and compliance expert.  Her knowledge of the industry, federal databases, FCC rules, and telecommunications agency requirements helps clients navigate the complex FCC environment.  Prior to joining The Commpliance Group as a Consultant, Marsha served as the regulatory affairs manager for a long-distance reseller, CLEC, operator services provider and billing aggregator.  In this role, she was responsible for managing all aspects of regulatory and compliance for the company’s operations as well as providing comprehensive guidance on regulatory requirements that affected the company’s billing division and billing carriers. In addition, Marsha’s telecom experience includes ad hoc and contracted regulatory consulting services across a broad spectrum of the telecommunications industry where she developed a strong understanding of the regulatory processes and requirements and fostered profound working relationships with key staff at the state and federal Utility Commissions.  During her many years in the industry, Marsha gained operations experience with oversight of billing, maintenance, and provisioning issues, including circuit migrations for divested operations for six (6) of the top business clients of a prominent long-distance carrier.  Marsha’s background encompasses Lifeline and High Cost ETC licensing and compliance obligations, regulatory accounting, tariff management, regulatory complaint management, Registered Agent requirements, and industry relations.

Marsha provides FCC and ETC regulatory, licensing & compliance assistance to telecommunications companies seeking to outsource the tedious and time-consuming, but necessary, task of maintaining regulatory compliance through the tracking, completion and filing of monthly, quarterly, and annual reports and payment of fees, and contributions mandated by the FCC.  She also has experience with Registered Agent representation, state regulatory and Secretary of State licensing and compliance obligations.

  • Administration of FCC and state public utility authorizations, registrations and compliance reporting obligations for local, long distance, inmate, operator and pre-paid telecom services.
  • Providing initial tariffs as needed in Applications for Certification.
  • Developing a comprehensive Lifeline wireless ETC compliance reporting process and tracking matrices.
  • Managing wholesale carrier compliance with service, billing, posting, branding and tariff requirements.
  • Ensuring compliance with all new and existing regulations as put forth by the state utility commissions and the Federal Communications Commission to ensure understanding and compliance in all areas of operations.
  • Compliance with various filing requirements in all jurisdictions.
  • Maintaining communication with all commissions to clarify and/or remedy any changes as specified by each commission.
  • Discovery tracking and coordination during two major ILEC rate increase proceedings before state agencies.
  • Developing regulatory resources by researching and documenting the various state regulations.
  • Completion and filing of regulatory reports and quality of service reports as required by specific state agencies.
  • Regulatory guidance to billing divisions.
  • Investigation and response to civil and regulatory subpoenas regarding requests for telecommunications and billing records.
  • Preparation and production of documents under subpoena for regulatory agency and advocacy staff review.
  • Corporate regulatory review identifying and analyzing regulatory gaps and exposure, including assessment of regulatory status and steps to eliminate regulatory concerns.
  • Preparing and filing of access tariffs as well as overhaul of company tariffs to bring them into standard format, rates, service structure and compliance with web posting requirements.
  • Providing for and maintaining a tariff library.

A graduate of Nova University, Marsha earned her Bachelor of Science degree in Professional Management. 

Sign Up To Receive Our
Advisories and Compliance Alerts

Sign up for our email list to receive notifications regarding new advisories and news